

So…what happened? In one sentence, the installer directly connected the water softener drain line to the sewer. Channel 7 had reported two days earlier that a jury awarded the family $465,000.00 and $462,000.00 for “negligent infliction of emotional distress and extreme and outrageous conduct”. The following are excerpts of recent news releases from Channel 4 and 7 News in Denver, Colorado:Ĭhannel 4 reported on Octothat a jury had awarded a Commerce City family “nearly $1 million in damages after drinking water contaminated with raw sewage”. After several years of investigation and a jury trial, the contractor was found responsible. One of the family members was diagnosed with Chrone’s disease less than a month later.
#BACKFLOW PROTECTOR INSTALL#
Soon after the install the family noticed taste and odor issues with the drinking water. Several years ago a Commerce City family had a contractor install a water softener on the main water service to their home. Now that the trial is over, here’s what we know…kinda.

Some of us on the inside of the backflow industry (those of us who don’t have a life and think this kind of stuff is cool) knew much of the details of the incident as they were unfolding a couple of years ago. Private home water service connected to sewer line! Whenever I get a customer who complains that backflow prevention isn’t needed, I like to pull out stories like this one.
